Downtime costs money. That is why Businesses, like yours, need dedicated partners they can trust to take care of their mission-critical infrastructure in data centers. Downtime is not an option. So when it comes to hiring a service contractor to service and maintain computer room air conditioning (CRAC) units, businesses need to hire factory trained and certified technicians to not only maximize reliability, but also ensure product factory warranties are retained.
At 74%, Emerson/Liebert has the greatest market share of computer room air conditioning (CRAC) units. Are Liebert or Emerson cooling products used in your company’s computer rooms? If so, Crockett Facilities Services has expertise in servicing and commissioning Liebert and Emerson CRAC units. We are committed to investing in training for our service technicians. As part of this, our technicians attend factory-training classes, such as two recently completed certification courses at the Emerson Network Power Learning Center in Ohio – the Xtreme Density Cooling Products and Advanced – Graphics and Small Systems Controls classes. These intense training sessions, consisting of presentations and hands-on lab sessions with simulated diagnostic and repair problem solving, are essential to becoming a factory trained technician (FTT).
These courses are essential to being able to quickly diagnose and solve even the most challenging and uncommon problems. In general, the courses covered the following.
– Liebert XD high heat-density cooling products, including pumped refrigerant-based products and water-based products, XDIO smart card functionality, CANBus node ID.
– Installation, start-up, maintenance and operations
– iCOM programming
– Liebert XD configurations and design
– Deluxe System 3 and Challenger 3000 with AM/AG controls, MiniMate2 and DataMate products
– Operation and maintenance of the Deluxe Systems
– Program, wire, diagnose and troubleshoot Advanced Microprocessors
– Installation, start-up and maintenance of the small systems
– Program, wire, diagnose and troubleshoot the MiniMate2
To maintain Liebert FTT status service technicians must attend and pass similar courses every three years.
In addition to providing preventive maintenance services for CRAC units for many customers, including the Department of Defense, NASA, US Coast Guard, Beltsville Information Management Center, and FBI, Crockett Facilities Services also performs international commissioning for Liebert and Emerson units both in the US and abroad, with start-up and commissioning work done in over six countries.
Our combination of factory-training and years of experience in servicing our customers’ data center needs brings tangible results and benefits to our customers.
– Maximize reliability and reduce downtime
– Lower power demand
– Reduce energy consumption
– Protect IT equipment investment
With IT systems constantly changing, it is essential to have a well thought-out preventive maintenance and continuous precision cooling plan. By understanding the latest technologies and trouble-shooting techniques, Crockett Facilities Services has the engineering expertise and qualifications to set up, maintain and optimize systems, controls and cooling in your mission-critical data centers.
For more information on how our Liebert Factory-Trained Technicians and our MSCA GreenSTAR certified technicians can help you, please contact Crockett Facilities Services by calling 301.262.2771 or email us at sales@crockett-facilities.com. We’re in this Building Together!
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